Maintenance
Siksika Housing is responsible for protecting the assets of the Siksika Nation in accordance with the Siksika Financial Administration Law and established health & safety standards.
Cost-Effective Maintenance
The maintenance department’s responsibilities include such items as:
- Preventative and routine maintenance;
- Renovations and repairs;
- Painting, plumbing and electrical work; and
- Upgrading and rehabilitation of opportunity properties.
HOURS OF OPERATION: Siksika Housing is available Monday to Friday from 8:00 AM to 4:30 PM to tenants inhabiting properties managed by our department.
MAINTENANCE REQUEST: If you are facing a problem that requires maintenance support, fill out our Maintenance Request Form and we will ensure someone responds to you within 48 hours.
All maintenance requests will have to be approved by the property manager for your property.
AFTER HOUR EMERGENCY: If your request for maintenance is an ‘after hour’ emergency, please contact us at 403-734-3815, to reach an on-call staff who will respond to the emergency.
Policies Regarding Property Maintenance
What is an Emergency?
Understanding When to Call Maintenance
An emergency call for maintenance should be contacted is anything relating to the property that is a threat to the life/health of the residents or property, and requires immediate assistance.
Examples of Emergencies:
- Fires
- Sewage back up
- Gas odours
- Broken water pipes
- Electrical sparking or fires
- Furnace repair (especially during winter months)
- Water leaks
- No heat during the winter or cold weather
If you are in an emergency situation that is threatening you or someone else’s personal safety, please call Siksika Public Safety or 911 prior to reaching the housing department.
Contact
Hours of Operation: Monday to Friday 8:00 AM to 4:30 PM
Phone: 403-734-5200
Email: housing@siksikanation.com
AFTER HOUR EMERGENCY: If your request for maintenance is an ‘after hour’ emergency, please contact us at 403-734-3815.
maintenance request form
Fill out your name, contact information and a brief summary of the maintenance service request you require.